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These Terms and Conditions of Sale govern all purchases made through https://lymphoriaofficial.com, operated by Lymphoria, the trading name of Groupe NKH, whose registered business address is:
5 Rue des 50 Arpents, 77680 Roissy-en-Brie, France
SIREN: 934 980 814
SIRET: 934 980 814 00024
VAT Number: FR50934980814
For any questions, you may contact us at contact@lymphoriaofficial.com or by phone at +33 7 49 01 43 63.
These Terms and Conditions apply to all orders placed through lymphoriaofficial.com.
By placing an order, you acknowledge that you have read, understood, and accepted these Terms and Conditions without reservation.
We reserve the right to modify these Terms and Conditions at any time. The version applicable to your purchase is the version in effect on the date your order is placed.
We make every effort to ensure that product descriptions, photographs, and pricing displayed on our website are accurate.
However, product images are provided for illustrative purposes only and may vary slightly in color or appearance depending on your screen settings.
We reserve the right to modify, suspend, or discontinue any product at any time without prior notice.
All prices are displayed in the currency applicable to your region and include applicable taxes unless otherwise stated.
Prices may be changed at any time without notice.
The price charged for your order is the price displayed at the time your order is confirmed.
In the event of an obvious pricing error resulting from a technical or typographical issue, we reserve the right to cancel the affected order and issue a full refund.
By placing an order on lymphoriaofficial.com, you are making a binding offer to purchase the selected products.
An order is considered accepted when you receive an order confirmation email.
We reserve the right to refuse or cancel any order, including but not limited to cases involving:
Product unavailability
Suspected fraud
Pricing errors
Payment authorization failure
If an order is canceled after payment has been received, a full refund will be issued.
We accept the following payment methods:
Visa
Mastercard
American Express
PayPal
Apple Pay
Payment is charged at the time the order is confirmed.
All transactions are protected using SSL encryption technology.
We do not store any payment card information.
Orders are generally processed within 1–2 business days.
Estimated delivery times are:
8–15 business days
8–15 business days
10–18 business days
Applicable shipping fees are displayed during checkout.
Delivery times are estimates only and are not guaranteed.
Lymphoria shall not be held responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our reasonable control.
Complete shipping information is available in our Shipping Policy:
https://lymphoriaofficial.com/policies/shipping-policy
In accordance with applicable consumer protection laws, you have the right to withdraw from your purchase within 30 days of receiving your order without providing a reason.
To exercise this right, please contact:
Products must be returned in their original condition and original packaging.
Return shipping costs are covered by Lymphoria when:
The product is defective; or
The incorrect product was delivered.
For returns due to a change of mind, return shipping costs may remain the responsibility of the customer.
Refunds are processed within a maximum of 14 business days after receipt and inspection of the returned product.
Refunds will be issued using the same payment method used for the original purchase.
All products sold on lymphoriaofficial.com benefit from the legal guarantees provided under applicable French consumer law, including:
The legal warranty of conformity
The warranty against hidden defects
If a product is defective or unsuitable for its intended use due to a hidden defect, you may request a replacement or a refund.
Warranty claims must be submitted to:
Please include your order number and a detailed description of the issue.
Lymphoria’s liability is strictly limited to the amount paid for the product concerned.
Under no circumstances shall Lymphoria be liable for indirect, incidental, consequential, or special damages arising from the use of, or inability to use, our products.
We shall not be responsible for damages resulting from:
Improper use of the product
Failure to follow care instructions
Modifications made by the customer
Personal data collected during the order process is handled in accordance with our Privacy Policy available at:
https://lymphoriaofficial.com/policies/privacy-policy
All content available on lymphoriaofficial.com, including but not limited to text, images, logos, graphics, videos, product descriptions, and visual elements, is the exclusive property of Groupe NKH and is protected by applicable intellectual property laws.
Any reproduction, distribution, publication, display, modification, or use without prior written authorization is strictly prohibited.
In the event of a dispute, we encourage you to contact us first at:
We are committed to responding to all inquiries within 24 hours and will make reasonable efforts to resolve disputes amicably.
If no agreement can be reached, you may refer the matter to an approved consumer mediation body or the relevant consumer protection authority.
DGCCRF: https://www.economie.gouv.fr/dgccrf
ODR Platform: https://ec.europa.eu/consumers/odr
Trading Standards: https://www.tradingstandards.uk
These Terms and Conditions are governed by the laws of France.
Any dispute relating to the interpretation or performance of these Terms and Conditions shall fall under the jurisdiction of the competent French courts, without prejudice to any mandatory consumer protection rights applicable in the customer's country of residence.
For any questions regarding these Terms and Conditions, please contact us:
Email: contact@lymphoriaofficial.com
Phone: +33 7 49 01 43 63
Postal Address:
Groupe NKH
5 Rue des 50 Arpents
77680 Roissy-en-Brie
France
Customer Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (Paris Time)
We respond to all inquiries within 24 hours.